Courier Terms

Convenience translation. The German version, AGB Courier, is the legally binding text. In case of differences the German version prevails.

General Terms and Conditions of RR42 UG (haftungsbeschränkt) for Courier

Contents

• § 1 Provider, scope, businesses only
• § 2 Definitions
• § 3 RR42 account and conclusion of contract
• § 4 Services of RR42
• § 5 Trial
• § 6 Free tier
• § 7 Pro subscription and seats
• § 8 Prices and VAT
• § 9 Billing, payment, invoice
• § 10 Due dates, failed payment, default
• § 11 Price changes
• § 12 Term and termination
• § 13 Suspension and restriction
• § 14 Customer duties, acceptable use
• § 15 Connected accounts, invitees' data
• § 16 Availability, maintenance
• § 17 Support
• § 18 Changes to the service
• § 19 Rights of use, customer data, export, deletion
• § 20 Data protection
• § 21 Defects and liability
• § 22 Changes to these terms, versions
• § 23 Governing law, jurisdiction, final provisions
• Version history

§ 1 Provider, scope, businesses only

(1) These General Terms and Conditions (“Terms”) apply to all contracts between RR42 UG (haftungsbeschränkt), Marienstraße 4, 31832 Springe, registered in the commercial register of the local court of Hannover under HRB 230929, represented by its managing directors (“RR42”), and its customers about the use of Courier, the application for scheduling and booking at courier.rr42.de (“Courier”). They apply to the trial (§ 5), the free tier (§ 6) and the paid Pro subscription (§ 7).

(2) RR42 offers Courier exclusively to businesses within the meaning of section 14 of the German Civil Code (BGB), that is natural or legal persons and partnerships with legal capacity who, when concluding the contract, act in the exercise of their commercial or self-employed professional activity (including freelancers), and to public-law entities. Consumers within the meaning of section 13 BGB cannot conclude a contract for Courier. This also applies to the trial and the free tier. All prices are net prices plus statutory value added tax.

(3) At registration, and again with every order of a Pro subscription, the customer declares by ticking a box that is not pre-selected that they conclude the contract as a business in the exercise of their commercial or self-employed professional activity. This declaration states the purpose the customer pursues. It does not change the statutory burden of proof and does not exclude the application of mandatory consumer protection rules if the customer is in fact a consumer.

(4) If a person acts for a company, the company is the customer. The person confirms that they are authorised to represent the company.

(5) If it turns out that a customer acted as a consumer contrary to their declaration, RR42 may terminate the contract with two weeks’ notice in text form; RR42 refunds pro rata any fees paid in advance for the time after the contract ends. Statutory rights of the customer and the right of both parties to terminate for good cause remain unaffected. Provisions of these Terms that conflict with mandatory consumer protection rules do not apply to a consumer.

(6) Courier is aimed at businesses established in the European Union. Businesses established elsewhere can use Courier only under a separate agreement in text form; the VAT treatment is then determined case by case.

(7) The customer’s own general terms, in particular purchasing terms, do not become part of the contract unless RR42 expressly agrees to them in text form.

§ 2 Definitions

In these Terms:

• RR42 account: the shared account with which a person signs in to RR42’s applications. Sign-in is handled by the service Clerk (see the privacy policy, in German). Courier is enabled for an RR42 account.
• Customer: the business that concludes the contract with RR42 under § 3. Subscriber is the customer that has ordered a Pro subscription.
• User: any person who uses Courier with an RR42 account, in particular the person to whom a seat is assigned.
• Seat: the entitlement of an RR42 account to use Courier at the Pro level (§ 7).
• Invitees: third parties who come into contact with a user through booking links, invitations, calendar shares or events, in particular people who book an appointment through a booking link.
• Connected accounts: accounts with third-party providers (currently Google, Microsoft and Apple iCloud, and other services reachable through IMAP or CalDAV) that a user connects to Courier.
• Payment service provider: the provider RR42 has engaged for payment processing, currently Stripe Payments Europe, Ltd., Ireland (“Stripe”). Customer portal: the portal provided by the payment service provider to manage payment method, billing details and cancellation.
• Billing period: the ordered period of a Pro subscription, one month or one year as chosen, starting with the conclusion of the contract under § 3(3) and then following directly after the end of the previous period.
• Text form: text form within the meaning of section 126b BGB. E-mail is sufficient.

§ 3 RR42 account and conclusion of contract

(1) Using Courier requires an RR42 account. Registration takes place on the sign-in page of rr42.de. Each RR42 account is personal; credentials must not be shared with other people.

(2) The customer makes an offer to conclude the usage contract for the trial and the free tier that follows by confirming at registration, by ticking a box that is not pre-selected, that they act as a business and accept these Terms, and by making the business declaration under § 1(3) and agreeing to these Terms, in the version shown, in a dialog when Courier is first opened, in each case by ticking boxes that are not pre-selected. Courier cannot be used before this dialog. The agreement given in this dialog is the one that governs inclusion of the Terms; the confirmation at registration is additional. RR42 accepts the offer by enabling Courier for the RR42 account. There is no entitlement to be enabled.

(3) The presentation of plans on the website and in Courier is not an offer but an invitation to the customer to make an offer. A paid Pro subscription comes into existence when the customer chooses the billing interval and the number of seats in Courier, reviews the order summary of the payment service provider, makes the business declaration and agrees to these Terms in the version shown (in the payment service provider’s order process by a box that contains the business declaration and the agreement), and places the order by pressing the button that completes the payment (the customer’s offer), and RR42 accepts the order. RR42 accepts by a confirmation in text form or by enabling the Pro level for the ordered seats; if the payment service provider collects the first fee before that, acceptance is deemed given on collection. RR42 confirms receipt of the order by e-mail without undue delay.

(4) Before placing the order the customer can review and correct their entries in the order summary by going back or changing the selection; the order process can be cancelled at any time until then. The technical steps to conclude the contract are: sign-in with the RR42 account, choice of interval and seats, review of the order summary with price, VAT and billing period, the declarations and agreements, storing the payment method and billing details, completing the order.

(5) RR42 records the agreement to these Terms and the business declaration with the time (UTC), the identifier of the RR42 account, the version of the Terms (version number), a checksum of the text agreed to and the wording of the declaration made; for an order additionally with the confirmation in the payment service provider’s order process. The version the customer agreed to at registration or order applies (for later changes see § 22). The current version is available at https://www.rr42.de/agb-courier and can be saved and printed by the customer; RR42 sends it in text form on request. If RR42 cannot prove the customer’s agreement to a specific version, the statutory provisions apply to that extent.

(6) The contract language is German. The trial is granted once per customer and company.

§ 4 Services of RR42

(1) RR42 provides Courier for use as software delivered over the internet (“software as a service”). In the version provided from time to time, Courier includes in particular the display and editing of events from connected accounts, booking pages through which invitees can book appointments, team bookings, sharing of availability, notifications and an interface for AI applications (MCP). The service description on courier.rr42.de and in Courier at the time of conclusion of the contract applies. Which functions are included in the free tier and in Pro follows from § 6 and § 7.

(2) The software is not made available for download or installation. The customer provides at its own cost devices, browser and internet access. The point of handover is the internet connection of the data centre in which Courier is operated.

(3) RR42 operates Courier on infrastructure in a data-centre region in the European Union. Details on service providers and data protection are in the privacy policy.

(4) Functions labelled “beta”, “preview” or similar are provided without any commitment that they will continue to exist or be free of errors.

§ 5 Trial

(1) New customers can use Courier free of charge for 60 days with all functions and without the limits of the free tier (“trial”). The trial begins with the first use of Courier after the plans have been enabled for the RR42 account and ends after 60 calendar days. The end is shown in Courier. No payment method is required for the trial.

(2) The trial does not automatically turn into a paid subscription. A Pro subscription comes into existence only through an express order under § 3(3). The trial ends without termination; no payment obligation arises.

(3) RR42 reminds the customer by e-mail before the trial ends and explains what applies afterwards; currently this is done about 14 and 3 days before the end and once after the end. There is no entitlement to a specific number or timing of reminders; the trial ends even if a reminder is not received.

(4) After the trial ends, the free tier (§ 6) applies unless a Pro subscription exists. Data and connections are kept.

(5) If the customer orders a Pro subscription during the trial, the first billing period begins on conclusion of the contract. The trial is neither extended nor credited pro rata.

(6) If the customer circumvents the limit of one trial, in particular through several RR42 accounts for the same company, RR42 may end the free use without notice after informing the customer of the facts relied on and giving the customer an opportunity to comment. The free tier remains unaffected.

§ 6 Free tier

(1) After the trial, and as long as no Pro subscription exists, the customer can use Courier free of charge in the free tier.

(2) In the free tier, booking links, connected accounts and team bookings are not limited. The number of bookings that invitees make through a user’s booking links is limited: at most three confirmed bookings per calendar month (time zone Europe/Berlin), counting all of the user’s booking pages together. The number shown in Courier applies.

(3) Once the limit is reached, invitees cannot make further bookings until the end of the calendar month; the booking page tells them only that no booking is currently possible, not about plans or billing. Existing bookings and events are neither deleted nor blocked. The user is informed once per calendar month, in Courier and by e-mail, that the limit has been reached.

(4) With a seat in the Pro subscription (§ 7) the limit no longer applies to the user to whom the seat is assigned.

(5) RR42 may change the scope of the free tier or discontinue it. It announces this in text form at least 30 days in advance. Paid Pro subscriptions are unaffected. There is no entitlement to compensation; the customer can export their data until the change takes effect (§ 19(3)).

(6) §§ 16 and 17 apply to the free tier on the basis that availability and support are provided where possible but without commitment.

§ 7 Pro subscription and seats

(1) Pro lifts the free-tier limit for the users to whom a seat is assigned. Further functions or features follow from the presentation of the Pro level at the time of the order.

(2) The subscriber orders a number of seats and assigns them to RR42 accounts, for example by the person’s e-mail address. They can change assignments at any time. A seat is personal and must not be shared by several people; the person to whom it is assigned can be changed. The subscriber assigns seats only to people who act on its behalf or for its company, and is responsible for the actions of the users of its seats to the extent it is at fault.

(3) The subscriber can change the number of seats and the billing interval in Courier. The change is billed pro rata; a credit for unused time is set off against the next invoice.

§ 8 Prices and VAT

(1) The Pro subscription costs EUR 4.99 per seat per month or EUR 44.99 per seat per year, in each case net. The prices shown to the customer in the order summary at the time of the order apply. The free tier and the trial are free of charge. RR42 does not charge other fees, in particular set-up, reminder or suspension fees, unless they are expressly agreed in these Terms or in the order.

(2) Statutory value added tax is added to the net prices, currently 19 percent for customers established in Germany. If the tax rate changes, the gross amount changes accordingly without notice. For businesses established in another member state of the European Union that give RR42 a valid VAT identification number, RR42 invoices the service under the place-of-supply rules without German VAT and refers to the reverse charge (the recipient is liable for the tax). The customer states its VAT identification number in the order process and keeps it up to date.

(3) Fees of the customer’s bank or card issuer are borne by the customer.

§ 9 Billing, payment, invoice

(1) The fee for a billing period is payable in advance. Under § 12 the Pro subscription renews automatically for a further billing period each time.

(2) Payment is made exclusively through the payment service provider by credit card or SEPA direct debit, as offered in the order process. With the order the customer authorises RR42 to collect, through the payment service provider and from the stored payment method, the fees for each billing period and for seat increases and interval changes until the subscription is validly terminated. For SEPA direct debit the customer grants the mandate in the order process in favour of RR42; RR42 has the payment service provider obtain and manage it. Payment data does not reach RR42.

(3) RR42 issues the invoice. After payment, RR42 sends it as a structured electronic invoice (EN 16931, ZUGFeRD; PDF with embedded XML file) by e-mail to the stored billing address and makes it available in Courier under “Plan and billing”. Documents of the payment service provider are payment receipts and not invoices within the meaning of the VAT Act. The customer agrees to electronic transmission and ensures that it can receive electronic invoices and that messages from RR42 are not held back by filters within its sphere.

(4) The customer keeps company name, billing address, billing e-mail address and VAT identification number up to date in the customer portal. Incorrect details given by the customer are corrected by invoice correction after notification; errors for which RR42 is responsible are corrected by RR42 free of charge. The customer should notify objections to an invoice in text form within eight weeks of receipt; the period is not a cut-off period.

(5) The customer may set off only undisputed or finally adjudicated claims against claims of RR42 and may exercise a right of retention only for claims arising from the same contractual relationship.

§ 10 Due dates, failed payment, default

(1) The fee falls due at the beginning of the billing period. For card payments the charge is made at that time. For SEPA direct debit, RR42 or the payment service provider announces the charge by e-mail at least one day before collection (pre-notification); the parties agree on this shortened period. For recurring direct debits of the same amount one announcement is sufficient.

(2) If collection fails, the payment service provider retries it under its rules. RR42 points this out to the customer, who can update the payment method in the customer portal. As long as the payment service provider retries collection, the Pro level remains in place. If payment finally fails, the Pro level ends; the free tier (§ 6) then applies. RR42’s claim for payment remains.

(3) The statutory provisions apply to default. RR42 may demand default interest at nine percentage points above the base rate (section 288(2) BGB) and the flat fee of EUR 40 (section 288(5) BGB); both parties may prove higher or lower damage. If a direct debit fails or a payment is reversed and the customer is responsible, the customer reimburses the fees actually incurred by the payment service provider or the bank. RR42 does not charge its own processing fees.

(4) RR42 pays refunds to the payment method stored by the customer.

§ 11 Price changes

(1) The fee for a running billing period remains unchanged.

(2) RR42 may change the prices for future billing periods. It informs the customer in text form of the change at least six weeks before the start of the billing period from which it is to apply, stating the previous and the new price. For an annual subscription the change takes effect only at the start of the next annual billing period. The notice points out in a prominent way the right to object and the right to terminate under paragraph 3.

(3) The customer can object to the change in text form without giving reasons until the start of the billing period concerned. If the customer objects in time, the previous prices continue to apply; RR42 may then terminate the subscription with one month’s notice to the end of the current billing period. If the customer does not object in time, the new prices are deemed agreed from the start of the billing period concerned. Irrespective of this, the customer may at any time terminate to the end of the billing period under § 12(3).

(4) Changes in VAT are governed by § 8(2). Price reductions and changes in the customer’s favour need no announcement.

§ 12 Term and termination

(1) The contract for the trial ends when the trial expires (§ 5). The contract for the free tier runs for an indefinite period. The customer can end it at any time by telling RR42 in text form or by closing its account in Courier. RR42 may terminate it with 30 days’ notice in text form.

(2) The Pro subscription runs for an indefinite period in successive billing periods (month or year) and renews automatically for a further billing period each time unless terminated. There is no minimum term beyond the chosen billing period.

(3) The subscriber can terminate the Pro subscription at any time without notice period with effect from the end of the current, paid billing period. The subscriber declares termination through the cancellation function in the customer portal (in Courier under “Plan and billing”) or in text form to info@rr42.de. Termination is timely if it reaches RR42 by 24:00 (Europe/Berlin) on the last day of the billing period. Pro remains usable until the end of the paid period; fees already paid for the current period are not refunded pro rata. When the Pro subscription ends the free tier applies unless the customer also ends that contract.

(4) RR42 may terminate the Pro subscription with one month’s notice to the end of the billing period; for an annual subscription to the end of the annual period. RR42 refunds pro rata any fees paid in advance for the time after the contract ends.

(5) The right of both parties to terminate for good cause (section 314 BGB) remains unaffected. Good cause exists for RR42 in particular where there is a substantial payment arrears despite a reminder with a deadline or a serious breach of § 14 despite a warning, unless a warning is unnecessary. If the customer terminates for good cause for which RR42 is responsible, RR42 refunds pro rata any fees paid in advance for the time after the contract ends.

(6) Termination requires text form. RR42 confirms to the customer receipt of a termination and the date the contract ends in text form. The effectiveness of the termination does not depend on the confirmation. For the consequences of the end of the contract for data see § 19.

§ 13 Suspension and restriction

(1) RR42 may temporarily suspend or restrict access or individual functions where necessary if there are concrete indications that the customer or a user breaches § 14 or infringes third-party rights, if the security or integrity of Courier or of third-party data is endangered, or if interfaces are misused. A failed payment does not lead to a suspension but to the end of the Pro level under § 10(2).

(2) The suspension is to be limited to what is necessary and to the accounts or functions concerned. RR42 announces it in advance in text form where reasonable, otherwise without undue delay afterwards, gives the customer an opportunity to comment and lifts it as soon as the reason has ceased. The obligation to pay the fee remains for a suspension for which the customer is responsible.

(3) If a third-party provider rejects the credentials of a connected account or they have expired, Courier asks the user to connect the account again. This is not a suspension by RR42.

§ 14 Customer duties, acceptable use

(1) The customer and its users keep credentials secret, enable multi-factor authentication where offered, withdraw access of departing persons without delay and report suspected compromise to RR42 without delay.

(2) The customer and its users use Courier only within the law. In particular prohibited are: infringement of third-party rights, sending unsolicited advertising or phishing or fraud messages through booking links, invitations or notifications, spreading unlawful content, attacks on the security or availability of Courier, circumventing technical restrictions or the limits of the free tier or the trial (for example through several accounts), automated mass access outside the provided interfaces, passing on or reselling access to third parties, and reverse engineering unless mandatory law allows it.

(3) The customer indemnifies RR42 against third-party claims that are based on the customer or its users using Courier unlawfully, to the extent the customer or they are responsible. RR42 informs the customer of such claims without undue delay and coordinates the defence with it. Statutory claims remain unaffected.

§ 15 Connected accounts, invitees’ data

(1) The customer and its users connect only accounts to Courier that they are entitled to use. For accounts of an employer or another third party, that party’s permission is required. The customer is responsible for the connection complying with the terms of the third-party provider and with its own internal rules.

(2) The scope of access follows the permissions the user grants on connecting, for Google and Microsoft the permissions shown there, for Apple iCloud and IMAP the stored credentials. RR42 uses the access only to provide Courier’s functions, for example to read, create, change and delete events and to send invitations and notifications through the connected account. The user can disconnect the connection in Courier at any time and revoke the permission with the third-party provider; the functions that depend on it then cease.

(3) RR42 has no influence on the availability, interfaces, terms and review procedures of third-party providers, for example on changes to interfaces, quotas or permissions. If part of a function ceases or changes because a third-party provider changes its service or terms, this is not a defect to the extent RR42 is not responsible; RR42 will endeavour to adapt within a reasonable time. Google, Microsoft and Apple are not contracting parties of RR42 and the customer under this contract.

(4) To the extent the customer processes data of invitees and other third parties through Courier (participants in events, contents and senders of messages, name, e-mail address and notes from bookings), the customer is the data controller in relation to those persons. It ensures a legal basis, meets the information duties (Articles 13 and 14 GDPR), for example through a notice on its booking page and in its invitations, and answers requests of data subjects. Courier is not intended for processing special categories of personal data (Article 9 GDPR) or data subject to professional secrecy (section 203 of the German Criminal Code); the customer refrains from this unless otherwise agreed with RR42.

(5) Courier sends invitations and notifications in the user’s name, usually through the user’s connected account. The user is responsible for content and occasion.

(6) The user can connect Courier to third-party AI applications. If the user does so, the provider concerned processes the retrieved data under its own terms and at the customer’s responsibility; RR42 has no influence on this.

§ 16 Availability, maintenance

(1) RR42 operates Courier with the care of a proper operator and aims for high availability. A specific availability, response or recovery time is not promised; there is no service level agreement. RR42 does not owe uninterrupted or error-free operation.

(2) Maintenance, updates and fault correction may lead to interruptions. Where possible RR42 schedules maintenance that is likely to interrupt service outside normal business hours and announces it in advance where reasonable. RR42 shows the operating status at https://status.courier.rr42.de.

(3) Interruptions caused by force majeure or by disruptions outside RR42’s sphere of influence, in particular at third-party providers under § 15(3), in the public network or at the customer, are not a breach of these Terms. Liability for RR42’s vicarious agents remains unaffected.

(4) Courier does not replace the customer’s own check of appointments; the customer checks important appointments in its connected accounts.

§ 17 Support

(1) RR42 supports the customer with questions and faults by e-mail to info@rr42.de on working days (Monday to Friday, except public holidays in Lower Saxony) within a reasonable time. Response and resolution times are not promised. RR42 handles customers with a Pro subscription with priority.

(2) The customer reports faults with a comprehensible description and, where possible, with details of the time and the account or event concerned.

(3) Individual adaptations and on-site services are not part of this contract.

§ 18 Changes to the service

(1) RR42 may develop Courier further and change, replace, extend or discontinue functions to the extent this is reasonable for the customer and does not endanger the purpose of the contract. RR42 announces material restrictions of the main functions agreed on conclusion of a Pro subscription at least six weeks in advance in text form; in that case the customer may terminate extraordinarily as of the date the change takes effect, and RR42 refunds pro rata any fees paid in advance for the time after the contract ends.

(2) RR42 may make changes without advance notice that are needed at short notice for security reasons, legal reasons or because of changes at third-party providers. For changes to the free tier § 6(5) applies, for prices § 11.

§ 19 Rights of use, customer data, export, deletion

(1) RR42 grants the customer for the duration of the contract the non-exclusive, non-transferable right to use Courier for its own business purposes. All rights in Courier remain with RR42 and its licensors; open-source components are subject to their licences.

(2) The customer remains the holder of the data it enters into Courier or that is generated for it through use (“customer data”), including data from connected accounts. RR42 processes customer data only to the extent necessary to operate Courier and perform the contract (hosting, synchronisation, display, notification, backup, defence against abuse), and does not use it for its own advertising or other purposes.

(3) The customer can export data generated in Courier at any time, to the extent export functions are provided. The original events and messages are in the connected accounts with the third-party providers and are not affected by the end of the contract.

(4) The customer can disconnect connections at any time and request deletion of its customer data in Courier. After all contracts have ended, or on request, RR42 deletes the customer data in Courier within 30 days, except for data RR42 must keep because of statutory retention duties (in particular billing data) and backup copies that are overwritten in the regular cycle.

§ 20 Data protection

(1) RR42 processes personal data in accordance with the General Data Protection Regulation and the German Federal Data Protection Act. Details, including the service providers used, are in the privacy policy (in German).

(2) RR42 is the controller for account, usage and billing data. To the extent RR42 processes the customer’s content (events, bookings, invitees’ data) for the customer, RR42 acts on behalf of the customer as a processor. For this the parties conclude, at the customer’s request, a data processing agreement under Article 28 GDPR.

(3) Both parties treat confidential information of the other party as confidential and take appropriate technical and organisational measures to protect it.

§ 21 Defects and liability

(1) For defects of the paid service the statutory provisions on tenancy apply accordingly, unless these Terms permissibly provide otherwise. The customer reports defects in text form without undue delay with a comprehensible description. Strict liability for defects existing at the time of conclusion of the contract (section 536a(1) alternative 1 BGB) is excluded.

(2) RR42 is liable without limit for damage from injury to life, body or health, for damage caused by intent or gross negligence of RR42, its legal representatives or its vicarious agents, for damage from the breach of a guarantee expressly designated as such, in case of fraudulent concealment of a defect, under the Product Liability Act and in other cases of mandatory statutory liability.

(3) For damage caused by simple negligence RR42 is liable only for breach of an essential contractual obligation (cardinal obligation). Essential contractual obligations are obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely. In that case liability is limited to the damage foreseeable at conclusion of the contract and typical for such a contract, and in amount, per damaging event and for all damaging events of a contract year together, to the net fees the customer paid for Courier in the twelve months before the damaging event, but at least EUR 1,000. Where there is no paid subscription (trial, free tier), the limit is EUR 100. Several events based on the same cause count as one damaging event. A contract year is the period of twelve months from conclusion of the contract and each following period of twelve months. Otherwise liability for simple negligence is excluded.

(4) For loss of data RR42 is liable within paragraphs 2 and 3 only up to the effort that would have been incurred to restore the data had the customer made regular backups appropriate to the risk. Courier is not a backup; the original events and messages remain in the connected accounts and are to be backed up there by the customer.

(5) For services, interfaces, availability and content of third-party providers, in particular the providers of connected accounts (Google, Microsoft, Apple), RR42 is liable only to the extent it is responsible for them under the paragraphs above. Interruptions under § 16(2) and (3) are neither a defect nor a breach of duty by RR42.

(6) Paragraphs 2 to 5 apply to all contractual and non-contractual claims of the customer against RR42 and equally in favour of RR42’s legal representatives, employees and vicarious agents. Claims of data subjects under Article 82 GDPR remain unaffected.

§ 22 Changes to these terms, versions

(1) These Terms carry a version number and a date (head of this page and version history below). The version the customer agreed to at registration or order applies to the contract. RR42 keeps the current version available at https://www.rr42.de/agb-courier and sends earlier versions on request in text form.

(2) RR42 may change these Terms with effect for existing contracts only to the extent necessary to (a) implement changes in law, supreme-court case law or regulatory requirements, (b) reflect a change to the service permitted under § 18, or (c) follow changes at third-party providers, and provided the change does not shift the balance between performance and consideration to the customer’s disadvantage. RR42 may make purely editorial corrections and communicates them with its next notice. Changes to prices are governed by § 11; changes to the main performance obligations, the term and termination provisions and liability to the customer’s disadvantage require an express agreement.

(3) RR42 informs the customer of the intended change at least six weeks before it is to take effect, in text form to the stored e-mail address. The notice contains the amended provisions set against the previous version, the reason, the date of effect and a prominent note that the change takes effect only with the customer’s express consent.

(4) The change takes effect if the customer expressly agrees to it in text form or in a consent dialog in Courier that shows the previous and the new version side by side and contains its own box that is not pre-selected. Silence and continued use do not count as consent. If the customer does not agree, the previous version continues to apply; RR42 may then terminate the contract under § 12(1) or (4). The customer may, on the occasion of the notice and until the planned effective date, terminate without notice with effect from that date; RR42 refunds pro rata any fees paid in advance for the time afterwards.

(5) RR42 records every consent under paragraphs 1 and 4 with time (UTC), identifier of the RR42 account, version, checksum of the text agreed to and the wording of the declaration made.

§ 23 Governing law, jurisdiction, final provisions

(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and the rules of private international law that would lead to the application of another legal system.

(2) If the customer is a merchant (Kaufmann), a public-law legal entity or a public-law special fund, the local court (Amtsgericht) of Springe has exclusive jurisdiction for actions by the customer against RR42 arising from or in connection with this contract; where the regional court has subject-matter jurisdiction, the regional court (Landgericht) of Hannover. RR42 may also, at its choice, sue at the customer’s general place of jurisdiction. For customers who do not meet these conditions the statutory places of jurisdiction apply; mandatory statutory places of jurisdiction remain unaffected. No contractual place of performance is agreed.

(3) RR42 sends notices to the customer by e-mail to the address stored in the RR42 account or the order; legally relevant declarations RR42 sends to the subscriber’s address. The customer keeps this address up to date. No deemed receipt is agreed; receipt is governed by section 130 BGB. Declarations of the customer are to be addressed to: RR42 UG (haftungsbeschränkt), Marienstraße 4, 31832 Springe, Germany, e-mail info@rr42.de.

(4) The customer may transfer rights and obligations under this contract to third parties only with RR42’s prior consent in text form. RR42 may use subcontractors and may transfer the contract in the course of a conversion or other universal succession to the legal successor; for a transfer by singular succession the customer’s consent is required, which may not be unreasonably withheld.

(5) RR42 is neither willing nor obliged to take part in dispute-resolution proceedings before a consumer arbitration board, because Courier is offered to businesses only. No arbitral tribunal is agreed.

(6) Translations of these Terms provided by RR42 are for information only; the German version prevails. Headings are for orientation.

(7) If individual provisions have not become part of the contract or are invalid, the contract remains valid otherwise; the statutory provisions replace them (section 306 BGB).

Version history

Version 1.0 · As of: 11 November 2026